Led Lean Six Sigma process improvement. Mapped current processes, identified 7 types of waste, eliminated redundant approvals. Built Power BI dashboard for real-time supplier tracking.
Results
Supplier on-time delivery: 87% → 98%
Weekly manual effort: 40 hours → 14 hours
Approvals reduced: from 3 people to 1 for orders under $10K
Key Takeaway
40% of manual work was duplicate data entry. Fix the process before training people.